Return Policy

Effective Date: 5-Sep-2024

Thank you for choosing PhD Leads! We strive to provide the highest quality services to support your academic and professional needs. If you have any questions or concerns about our return policy, please don’t hesitate to contact us.

  1. General Policy

Due to the nature of our services, we generally do not offer refunds or returns. However, we want to ensure you are satisfied with your purchase. Please review our policy carefully to understand the conditions under which we may offer refunds or adjustments.

  1. Service Quality Issues

If you believe there was an issue with the quality of the services provided, please contact us within [number] days of receiving the service. We will review your concern and, if appropriate, offer a resolution which may include:

  • A revision of the service
  • A partial refund, depending on the circumstances

Please provide as much detail as possible about the issue to help us resolve it efficiently.

  1. Cancellation Policy
  • Before Service Commencement: You may cancel your order and receive a full refund if the service has not yet commenced.
  • After Service Commencement: Cancellations after the service has begun may not be eligible for a refund. However, we will assess each case individually.
  1. Refund Requests

To request a refund, please contact our support team at admin@phdleads.com  with your order details and reason for the request. Refund requests are reviewed on a case-by-case basis.

  1. Non-Refundable Services

Certain services may be marked as non-refundable. These include but are not limited to:

  • Custom research reports
  • Customized lead generation packages
  • Subscription-based services

Please review the service description carefully before purchase.

  1. Contact Us

If you have any questions about our return policy or need assistance, please reach out to us at admin@phdleads.com or through our contact page at https://phdleads.com/contact/. We are here to help!

  1. Changes to This Policy

We may update our return policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of any changes.

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